What our patients say about us

“They meet the aims of the mission statement in full. I am completely happy with the competence and interpersonal skills of all staff.”

-Victor Emery


“Excellent – know what’s needed.”

-Judith Hall


“Hearing health concerns were resolved with care and effort. Great.”

-Robin Gerard-Pearse


“Excellent service as usual. Handled perfectly. Thanks.”

-Anthony Stanbridge


“Professional, very articulate and excellent advice”

-Stuart Carter



-William Cook


“The staff were very welcoming and friendly. Steve was very informative and answered all my concerns which made me feel a lot happier.”

-Maureen Leslie


“Excellent. My wife was also impressed that she was consulted over it.”

-Derek Laxton


Dear Mr Mantle,

Thank you for the speedy return of my repaired hearing aid.
In this day and age it was a real service.

I’m very grateful,
Yours truly,

Mrs Mc Queen

Dear Mr Mantle,

For the past two weeks I have been able to hear so much better than for years and have been enjoying the bird song again.

On the afternoon of your visit I wore just one hearing aid, as you suggested, for the meeting and found it so much easier to chair a meeting when I could hear what the other members were saying!

I soon got used to wearing both aids and feeling comfortable with them.
I only wish I had come to you earlier. It is also a comfort to know that if I have any problems I only have to telephone you and you will help.

Miss Rayner

To Steve

Thank you so very, very much!
You’ve really turned up trumps for me again.


Dear Mr Mantle,

Thank you for calling this morning.
I would like you to know how delighted my husband and I are with the service you have given us.

My husband, an invalid, almost 90, has been so pleased with the new hearing aids, it has made such a difference to both our lives. Anything to improve the quality of life is so important and we do appreciate help and kindness.

Kind regards

Mrs Oliver


Thank you for the informative and sensitive way you dealt with my elderly father this afternoon. He was praising you all the way home!! I thought that you should be informed. The added bonus of not having to pay – due to your free offer was gratefully received.

Many thanks – a very satisfied customer



I would like to write a few words to say how grateful I am for the way you all looked after me when I had my hearing aids. It made my life a lot better as I did not realise how much I’ve been missing.

I would like to thank you for the service you gave me, you looked after me so well, nothing was too much bother and I would recommend you to anyone.

Thank you again